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Virtual Assistant -Kanchana


Sales & Operations Specialist | Client Relations | CRM & Data Management


Service Description

Service Description A dedicated, dynamic, and goal-oriented professional with extensive experience in sales coordination, account management, and underwriting across startups and corporate environments. Skilled in handling client relationships, data analysis, sales reporting, and CRM management. Demonstrated ability to meet performance benchmarks, drive lead conversions, and manage cross-functional teams with efficiency and empathy. Having worked with companies like Sheroes, The Sleep Company, Arch Telecom, Tata Consultancy Services, and McKinsey & Company, I bring a strong foundation in sales operations, process documentation, and team leadership. With a proven track record of generating reports for strategic decisions and monitoring sales metrics across geographies, I thrive in fast-paced, target-driven environments. My background also includes team handling, creating SOPs, and implementing process improvements. As a multilingual professional and a mother, I excel in multitasking and managing responsibilities with discipline and grace. Tools I’m Comfortable With • Microsoft Excel, Google Sheets – for reporting & analysis • Trello, ClickUp – for project and task management • Salesforce, CRM Tools – for lead management and tracking • ChatGPT & Gemini – for communication and automation support

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