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Virtual Assistant -Kanchana


Sales & Operations Specialist | Client Relations | CRM & Data Management


Service Description

Service Description Dedicated and results-oriented Virtual Assistant with over 9+ years of experience in sales coordination, client relations, CRM management, and data operations across startups and corporate environments. Proven expertise in handling client communication, reporting, lead management, and operational support functions with accuracy and professionalism. Adapt at working in dynamic, remote, and hybrid environments with a strong focus on efficiency, data integrity, and customer satisfaction. Known for being highly organized, dependable, and capable of multitasking while meeting deadlines consistently. Core Skills Sales & Operations Support Client Relationship Management CRM & Data Management Lead Generation & Follow-ups Reporting & Documentation Process Coordination Email & Communication Handling Calendar & Task Management Remote Collaboration Work Experience Workers (2023 – Present) ● NSRCEL (Startup Incubator): Supported mentor coordination programs and assisted with event management and operations. ● Resume verification: Go crack it, Validated student reports and documentation for accuracy and compliance. ● Data Verification (IIM Ahmedabad): Conducted LinkedIn-based background checks, verified candidate information, and followed up with candidates for data confirmation. ● WSPL (NSRCEL – Women Startup Program): Supported mentor coordination and program operations for women-led startup initiatives. Other Companies: ● Sheroes: Supported operations and reporting activities across teams. ● The Sleep Company: Assisted in sales coordination and customer communication. ● Delhivery: Handled accounts management and supported day-to-day operations. ● Rimore (Startup Clothing Brand): Managed social media operations, including content coordination, customer interactions, and basic performance tracking. ● Mahila Money (Fintech): Managed loan underwriting operations and supported credit evaluation processes. ● Arch Telecom (US Client): Handled client support, documentation, and operational reporting. ● Paytm: Managed payment processing and supported operational activities. ● Tata Consultancy Services (TCS): Worked on data handling and administrative processes. ● McKinsey & Company: Supported documentation, reporting, and operational coordination tasks. Education MBA - 2012

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